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US128 Test Report 01
Document Test Report
Author Blue Frog Software
Version 1.0
Date 2025-04-20

1. Introduction

This Test Report documents the Feedback Analysis Feature testing (related to user story US128: “As a store owner, I want to automatically analyze feedback, so that I can see trends without manually reading every comment.”). The system under test is a PrestaShop-based eCommerce platform deployed on the CSC cPouta environment with a Dockerized setup (PrestaShop + MySQL).

The main goal of testing was to validate that the feedback analysis feature works correctly by categorizing feedback entries as Positive, Neutral, or Negative. Additionally, the Analytics page in Doorbell.io should display accurate reporting of the feedback.

Result: All major test steps passed without any critical or high-severity issues. The feedback analysis feature appears to be fully functional based on the tested scenarios.

2. Test Items

  • Feedback Analysis Feature (Doorbell.io integration)
  • Automatic Feedback Categorization
  • Analytics Reporting (using Doorbell.io Analytics page)
  • Browser Compatibility (Chrome on desktop)

3. Test Levels

  1. System Testing: Verified the end-to-end feedback analysis flow on the deployed environment.
  2. Acceptance Testing: Validated final user-facing requirements for US128, confirming the feature meets the acceptance criteria (including accurate feedback categorization and reporting).

4. Test Cases

4.1 Test Case: TC-US128-01

  • Description: Verifies the feedback analysis feature integration and functionality using Doorbell.io.
  • Test Level: System / Acceptance
  • Test Environment:
  • Website: https://vm2963.kaj.pouta.csc.fi/
  • Doorbell. io https://doorbell.io/applications/14417
  • Browser(s): Chrome (desktop)
  • Test Execution Date/Time: 2025-04-20, 16:30–17:00
  • Expected Results: 1. Feedback Form Display: Form appears and is accessible. 2. Automatic Categorization: Feedback is correctly tagged as positive, neutral, or negative. 3. Analytics Reporting: The Analytics page displays accurate statistics and trends.
  • Actual Results: 1. Feedback form was accessible and operational. 2. Feedback entries were correctly tagged according to tone:
    • Green: Positive
    • Orange: Neutral
    • Red: Negative 3. Analytics page displayed all relevant statistics correctly.
  • Pass/Fail: Pass

5. Test